Cargo Systems Messaging Service
September 11, 2025Cargo Systems Messaging Service
September 18, 2025CSMS # 66201553 – FDA Downtime September 13, 2025, 10:00 p.m. ET through September 14, 2025, 6:00 a.m. ET
| ***Extended FDA Outage: Plan Ahead*** Due to a critical security upgrade in a downstream system, the interface between the U.S. Food and Drug Administration (FDA) and U.S. Customs and Border Protection (CBP) will be down during the following period: Start: Saturday, September 13, 2025, 10:00 p.m. ET End: Sunday, September 14, 2025, 6:00 a.m. ET During this time: . FDA will not process any inbound entries or outbound messages. . Status messages generated during this window will be queued and sent to CBP when the interface is restored. . Do not resubmit entries as this will increase the processing time to catch up when the interface is restored. Prior Notice impact during this time: . The Prior Notice System Interface (PNSI) will be operational during the outage window. . Prior Notices can be submitted via the Automated Broker Interface (ABI)/Automated Commercial Environment (ACE) but will be queued during the outage window. . There may be a delay in review of Prior Notices. This delay may lead to Prior Notices being reviewed beyond expected timeframes (Truck/Land: 2 hours, Rail/Air: 4 hours, Sea: 8 hours). Please file your Prior Notices early to mitigate the impact of the delay. . Please do not resubmit entries as this will cause additional delays. For additional details, see Prior Notice Contingency Scenario 1: Prior Notice Contingency Scenario 1 For questions regarding Prior Notice or perishable shipments please contact the FDA’s Division of Targeting and Analysis (DTA), formerly DFDT. DTA can be reached 24/7/365 at (866) 521-2297 or prior.notice@fda.hhs.gov. For ACE inquiries, contact FDA ACE Support, ACE_Support@fda.hhs.gov, Monday – Friday, 8:00 a.m. ET – 8:00 p.m. ET. |